I do not receive preliminary registration e-mail

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FAQ | LICENSE

FAQ | LICENSE

I do not receive preliminary registration e-mail

I do not receive preliminary registration e-mail. How do I solve the problem?

　　　　　　

Please confirm followings:

- Did you enter correct e-mail address in EDIUS ID web site?

- Confirm that the e-mail is sent to the spam folder.

- Is @grassvalley.com registered as "block certain domains" in your application settings.

Click here for questions about the product, reports about problems, requests or other inquiries

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