Inquiry form
STEP01Input your inquiryInput
STEP02Confirm the input contentConfirmation
STEP03Submission completeCompletion
STEP03Submission complete Completion
Inquiry categoriesRequired
Product requestsReports about product issuesOther inquiries (Installation or activation fails, etc)
ProductRequired
Mync StandardMync Basic
*Please note no support and services are provided for Mync Basic.
EmailRequired
Serial NumberRequired
Content of question or inquiryRequired
About the handling of personal information
Transmission of our products
(Personal information might be entrusted to business partners with which we have confidentiality agreements.)
Implementation of questionnaires about our products for the purposes of investigating the conditions of their use, improving and developing them, and improving service
(Survey results might be provided to our business partners as reference materials, but they will be provided in formats that maintain anonymity.)
Provision of information about software version upgrades and new products, for example
Confirmation of the identities of individuals when inquiries are received
RequiredAgree to personal information handling
RequiredRead privacy policy and agree to its contentsPrivacy Policy